Speech and voice restoration
Dialogue cleanup service
Hear the conversation you need to follow.
Quiet voices, background sound and people talking over one another can make recorded words difficult to understand. Media Medic’s dialogue cleanup service starts with an audio engineer listening to see whether further work may help.
- Free initial file review
- An audio engineer listens before invoicing
- Normally five days or less
The initial file review is free. Restoration is paid work.
Loading the review form.
What needs to be clearer?
You turn the volume up, but the voice still sounds soft, muddy or uneven. Or the traffic is quieter after cleanup and you still can’t follow the conversation. Less background noise and clearer words are different results.
For a sharp or hissy voice, tell us whether the harshness comes with particular words or continues through pauses. Include a timestamp if you can. Keep the original unchanged, and compare the same passage with any version you have already cleaned up. Describe which is easier to follow rather than guessing at a technical cause.
Tell us which moment you need to hear and what gets in the way. An engineer reviews the voice along with the sound around it. Echo, interference and overlapping speakers can cover speech that processing cannot recover. What can improve depends on the source; we can’t promise to separate every voice.
Which recordings can we review?
A conversation needed for casework or a difficult interview can leave an important question unanswered. Recorded meetings, voiceovers and production dialogue may also contain speech that needs attention. Personal recordings are welcome through the same review process.
Dialogue cleanup works with speech already recorded. It is separate from rerecording lines, automated dialogue replacement (ADR), dubbing or generating replacement words. Tell us how you need to use the existing recording so the review can focus on that job.
An audio engineer listens first
An audio engineer listens to every file before we send an invoice. We listen to the moment you need to understand and discuss whether cleanup may make it more useful.
The initial file review is free; dialogue cleanup is paid work. You can use the request to describe the listening problem, earlier attempts and any file-handling requirements without attaching a sensitive recording or including confidential case details.
A customer’s experience · ★★★★★
“They managed to significantly improve the sound quality, removing background noise and making the voices much clearer.”
Google review ↗
A customer’s experience. The overall Google rating includes all reviews, not only the selected excerpt.
What to send for a dialogue review
Keep the original recording unchanged and retain any version you have already processed. Tell us where the conversation becomes difficult, using timestamps if you know them. If you’re not sure, describe the moment in your own words.
Include how it was recorded, what you have tried, what remains unclear, how you need to use the result and your deadline. You don’t need to name a technical fault or guess at the words.
Add file-handling requirements to your request. You can raise questions about sharing a sensitive recording before sending it, without confidential names or case details.
Dialogue cleanup timing and cost
Your review is free. After listening, we discuss the proposed cleanup and cost before you commission the work. Normal turnaround is five days or less. A paid 24-hour upgrade is subject to availability; include the exact deadline so we can confirm timing for your recording.
Transcripts and authentication are available for additional fees, with their scope agreed separately. Mention either need when requesting the review.
When tools haven’t helped enough
Simple volume or editing adjustments may be enough for some recordings. If you’ve tried software or an AI tool and still can’t follow the conversation, a file-specific review can help you decide whether more cleanup is worthwhile.
A tool may lower background noise while leaving a voice too quiet or disjointed. Stronger processing can also make speech sound unnatural. Keep the original and the processed version, and point us to the same moment in both. Tell us what improved and what still gets in the way.
Questions about dialogue cleanup
Two questions to settle before you commission dialogue cleanup.
Can you make out every word?
No. Some words were never captured clearly enough or are covered by other sound. Cleanup may improve clarity; it cannot guarantee the exact words or identify a speaker. A transcript is a separate written record, and authentication is a separate examination. Both are paid additions with their own agreed scope. Clearer dialogue alone does not establish a legal conclusion.
What will I receive?
The deliverable needs to suit how you will use the recording. Include any required file format, separate channels, transcript or authentication in your request. Discuss the proposed output and delivery arrangements before commissioning work. If you need a sample or have questions about revisions, raise those at the same time so the terms are clear before you decide.
Find out whether more work could make your recording easier to use. Start with a free file review.